DGM - Process Improvement - BPO

Discipline - Banking

Subsector - Banking Operations

Location - Hyderabad

About our Client - Our client is a global leader in IT/ITES services. The company is one of the fastest growing player in all the verticals and services, it is present in. The company has Fortune 100 clients, in all industry verticals and functions. The company's high credibility in its IT services has helped it build a strong footprint in the ITES domain as well

Job Description - You will be reporting into the GM - Process Improvement and leading multiple teams at the same time. The position requires you to Manage stake-holder relationships and meet expectations

- Oversee project execution and supervise teams

- Review processes and work towards increasing optimisation and effectivity

- Coach and mentor teams on the new processes/improvements

- Build industry knowledge and functional expertise across domains

The Successful Candidate - You are a graduate in any discipline with a management degree (preferred). You must have a Black Belt/Master Black Belt certification with atleast 6 -10 years of experience in process improvement, with 4+ years in BFSI processes in a BPO environment. You are comfortable in working and balancing the onshore and offshore client requirements. You have a deep knowledge of Six Sigma/Lean methodologies with significant experience in re-engineering projects. You have excellent written and oral communication skills with an ability to motivate and lead large teams.

What's on Offer - Best compensation in the industry with a fast-track growth to leadership. World class culture and a talented set of peers and colleagues.

To Apply - http://www.michaelpage.co.IN/controller?event=JOB_APPLY_EXT&ref=I28960&source=ONL_IIMJOBS