DGM - Process Excellence - Finance & Accounts - BPO

DGM- Process Excellence- F & A

Company :

British Outsourcing company, has operational presence in Continental Europe, the Middle East, the Asia Pacific region and North America, but the majority of its turnover comes from the UK. It is one of the most profitable BPO in India.

Location : Delhi, India

Desired Candidate Profile :

- Certified lean Six Sigma Black Belt on or before 2011

- Must have in-depth knowledge of Finance & Accounting i.e. AP,AR, Recs, Fixed Asset, GL Accounting, Financial reporting etc.

- Lean & Six Sigma TTT certified

- Experience in Project management, preferably PMP

- Must have in-depth knowledge of Business Process Mapping and Modeling

- Bachelors or higher education degree in Accounting with overall 10-14 years of experience with 3-5 years of experience in two or more of the following areas : Business Process Re-engineering, Transformation, Lean Six Sigma & Program Management

- Possesses outstanding analytic and problem solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities.

- Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels.

- Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business process.

- Analytical bend of mind in order to understand the business needs and the workflow of the management and the administration tasks.

Job Description :

The candidate will need to understand & comprehend client requirements and ensure the project is completed on time and within budget.

Key responsibilities include :

- Support project initiatives, including identifying and analyzing preliminary business needs, business processes

- Participate in due diligence to identify processes and document SOP and draw process maps as per BPMN standards

- In-depth knowledge of Six sigma tools

- Conduct Value stream Mapping exercise

- Ability to create, execute, and maintain an - AS IS" to - TO BE" Roadmap.

- Design Business Processes.

- Re-Design Business Processes.

- Document and Present Business Processes.

- Create and Analyse Business Strategies.

- Create and Analyse Process Maps.

- Identify Process Improvements opportunities.

- Understand critical business and information technology risks.

- Demonstrate advanced understanding of business processes, internal control risk management, IT controls, and related standards.

- Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement.

- Identify opportunities for improvement and bottlenecks through waste analysis and consistency analysis.

- Analyse incoming work/demand and workload allocation methods.

Working Conditions :

- Travel may be required, must have a valid passport

- Ability to attend and conduct presentations.

- Flexible working hours