DGM - Presales - BPO

Job Description:-

RFI/RFP responses:

- Understands the client context and owns the creation of RFI/RFP response and proposal documents

- Plays the roles of solution architect and bid manager to ensure high quality and timely submissions

- Manages relationships with various internal and external stakeholders to ensure inflow of required inputs

- Acts as the single point of contact for the onsite sales / account management teams

- Assists in building the financial / pricing models

Customer visits:

- Anchors the customer / prospect visits by owning content preparation and logistics readiness

Collateral preparation:

- Creates offering brochures, capability presentations, case studies and points of view

Special assignments:

- Engages in special and short term projects from time to time on a need basis – onsite due diligence, transition support, industry / market / competition research, account mining, process consulting, program management support

Team management:

- Will be responsible to manage a team of 5-6 pre sales analysts

- Motivates and manages the direct reports

- Ensures career planning and progression of the direct reports

Must:

- 3 to 9 years of experience in presales / sales support activities (mentioned above) in the outsourcing industry with overall 9-12 years of total experience

- Ability to work on multiple assignments on an ongoing basis

- Willingness to stretch beyond regular hours when required

- Self-driven and able to manage multi stakeholder expectations

Desired /Preferable:

- MBA from one of the top 25 Indian business schools

- Exposure to one or more of the following - investment banking, asset management, wealth management

- Exposure to onsite due diligence and transition assignments