DGM - Internal Sales - Technical

We are looking for Technical Inside sales professional for leading German MNC.

Kindly go through the details below:

SALES CO-ORDINATION:

- Review day to day order bookings

- Review production and dispatch plan

- Co-ordinate with branches to resolve issues, if any

- Material planning, inventory QAP implementation, inspections, documentations, TC etc for large projects.

- Strengthening of customer relations

- FG management & Control

- Minimise errors

- Ensure availability for Materials

MARGIN ANALYSIS AND LOCALIZATION DRIVE

- Periodical review of lower margin cases & improvement plan

- Coordinate and suggest to sales team for better margin

- Immediate report to management for orders not with expected margin

- Identify and Suggest for localization of parts

- Coordinate with purchase, quality, GBN for approval for localization, if any

- Ensure authority matrix & guidelines followed.

TECHNICAL SUPPORT:

- Working with Sales team for providing technical solutions to the customers.

- Getting involved in the service related issues wherever required.

- Supporting subordinate by way of getting help from GBN and other Nord subsidiaries.

- Product development (special solutions) and Applications development.

- Prioritizing the work on the basis of importance.

- Regular feedbacks to sales teams on the new developments and product improvements.

- Local part number developments, work norms for Nord India and other documentation related to Technical support.

- Successful Applications to be broadened & support for increasing sales.

TRAINING:

- Development of all-India sales team by way of trainings

- Lead Product, application and technical skill trainings for Nord India team

- Studying the training needs of the sales and other teams and taking steps to improve upon the gap areas and build organizations capability through training.

- Making of training calendar for the year

- Selection of suitable trainers that fit into Nords structure and take lead in the peoples development.

- Effectiveness measure of the training programs and its continuous improvement

- Design of training programs and also taking support from GBN and other subsidiaries to make effective programs.

- Continuous improvement of the training programs including Dealers and External Training.

- On time MIS Reports

PERFORMANCE MEASUREMENTS

- Work quality & quantity, follow up Task up to Completion and providing of solution and information required.

- Working of Software and Data Maintenance Programme.

- Departmental (internal / External) satisfaction.

- Time Leap for completion of task.

- Attitude, Team Work and Support to others in company's affairs.

- Minimum error & Cost Control