DGM/GM - Human Resources - BPO/ITeS

DGM/GM (Human Resources - BPO/ITES) - UK SHIFT

- Your role as an HR Generalist will be far from one-dimensional. U'll undertake a wide range of HR tasks, like organizing training, administering employee benefits and leaves and implementing HR policies and U' ll also act as the main point of contact for employees- queries on HR-related topics.

- The goal is to ensure the HR department's operations will be running smoothly and effectively to deliver maximum value to the organization as a whole.

Key Responsibilities :

- Build relationships with business leaders to offer thought leadership on organizational and people-related strategy and execution.

- Consult with leaders to create a comprehensive people plan to influence lasting change over large functions.

- Solve challenges and get to the root cause of any issue, no matter how complex.

- Design and quickly implement solutions that cut across multiple disciplines, even those beyond people and organizational solutions.

- Provide expertise in the following areas: career planning, performance management, coaching, data analysis, compensation and rewards, employee relations, learning and development, recognition programs, and strategic development.

- Identify and surface trends in both qualitative and quantitative data to help improve organizational health, understand when data will assist in making smart, informed decisions. Interpret complex analyses and tie back to business priorities.

- Develop a relationship with key leaders at multiple levels within the supported business group. The role includes coaching and influencing key stake holders to make decisions that are compatible with best practices.

- Influence, drive and control delivery of HR services to business, through CoEs of recruitment, employee shared services, learning function, compensation and benefits, statutory and compliance services.

- Interact with teams/ individuals as part of formal/ informal groups so as to feel the pulse of the organization and bring about changes/ improvements.

- Sustain Culture and communication and strengthen awareness of policies, practices, Companies Values and DNA.

- Participate in the HR Strategy and operating plan to achieve targets.

- Maintain or modify the organization structure in line with the company's long-term objectives.

- Assess annual and long-term manpower requirements of the organization and create plans and budgets.

Qualification And Experience :

1. MBA / PGDBM HR with 15+yrs of experience of working in BPO /ITES and Managing Large Work Force.

2. Knowledge across all Organizational Development practice areas at executive-level, including track record of delivering tangible client impact in one or more practice area.

3. Demonstrated business acumen to drive organizational and people-related strategies and outcomes.

4. Effective communicator with the ability to build relationships with leaders and stakeholders to drive organizational change. Ability to work within constraints and to challenge the status quo. Comfortable with ambiguity and taking part in complex strategy discussions.

5. Strong strategic thinking and innovation

Remuneration : An outstanding remuneration package that rewards professionalism and diligence will be on offer for the successful applicant as well as a well-defined career path. An excellent package will be on offer for the right candidate, including an above industry base salary for the right person as well as the most complete employee benefit scheme. Don't miss out on this opportunity to join the market leader