Our client is one of the leading BPO's, looking for a DGM / GM for the Forex Money Market Operations, based in Hyderabad.
RESPONSIBILITIES:
- To be a reliable escalation point for internal and external clients, essuring issues are addresssed or limited through prompt analytical resolution.
- Perform and review operational risks related to control processes to ensure risks are understood, mitgated and controlled in line with operations control framework.
- Commercially assess our clients segments through cost/revenue analysis and look to increase efficiencies using industry best practice methodologies such as LEAN or Process Excellence.
- Vendor manage our BPO service provider in India, through use of KPI's and intraday monitoring. In addition to day-to- day activity, there will be a requirement to support the Regional and Global Functional head to deliver on commercial optimisation activities to cultivate the service provider relationship.
- Perform broker review meetings and collaborate across product classes to ensure the firm is regarded as first in class for post-trade services in the industry.
- Demonstrate proactive participation in change the bank and regulatory projects, by means of providing innovative ideas, supporting delivery of a change from inception to UAT and then delivery.
- Collaborate and support colleagues within the region/globally to achieve and develope continued success in the follow the sun operating model.
DESIRED CANDIDATE PROFILE:
- Banking operations experience and knowledge of FX products and FX market infrastructure
- Good language skills in English
- Good understanding in any or combination of the following products IRS, FX Swaps, Swaption, FX Options, Exotic Interest Rate & FX Derivative Products.
- Candidates from Investment banking background is preferred.
Interested candidates can reach me at 8870772421.
Harini.K
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