DGM/GM - Digital Sales - Telesales/BPO Business

- 10-18 years of experience in telesales/BPO business

- Minimum 3 years in Digital Telesales preferably in Banking, Insurance, Healthcare & E commerce verticals.

- Lead & manage team of Digital Sales associates at PAN India level & drive performance.

- Responsible for acquisition of new customers PAN India through Digital telesales model.

- Drive monthly sales target for the business vertical, attain desired lead conversion rate & team productivity level.

- Formulate the acquisition strategy for digital telesales channels and achieve vertical growth numbers as per company's business goals.

- Identify opportunities to upsell/cross sell to existing customers.

- Nurture the sales opportunities in coordination with Marketing Team. Execute campaigns/programs to leverage these opportunities.

- Partner with Marketing, Product & other teams to explore the potential of new sources of acquisitions and suggest actions.