Devyani International - Head - Business Operations - Pizza Hut

- Collaborate and strategize to develop short term & long term operational plan for achieving the brand objectives

- Ensure all sales, operational & customer KPI's are met as per the defined targets

- To exponentially grow the market as per defined plan and guidelines

- Analyze market trends, competition and devise programmes to improve overall revenue, product, promotions & services

- Set strategic goals for operational efficiency and increased productivity

- Identify opportunities for growth in every market, plan marketing activations in collaboration with the marketing team and achieve the P&L Objectives.

- Deliver highest standards of customer service as per the brand definition

- Build a two way communication channel with the team and nurture an ownership environment with emphasis on motivation, inclusion and teamwork.

- Closely partner with all the cross functional teams, external partners, and vendors to make decisions regarding efficiency in operational activity and achievement of strategic goals

- Comply with all health and safety regulations

Candidates from a premium B school may apply

Candidates Attributes :

- Well versed with multiple operational functions and principles, including finance, customer service, production, and employee management

- Proven ability to plan and manage operational process for maximum efficiency and productivity

- Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands

- Strong working knowledge of industry regulations and legislative guidelines

- Strong drive for results and ability to self-manage

- Experience in budgeting, P&L and business plan development

- Proven ability to develop innovative solutions for increasing productivity

- Superior negotiation skills in both internal and external settings

- Masterful organizational, communication, and leadership skills, demonstrated by previous professional success

- Strong working knowledge of data analysis and performance metrics using business management software