Deutsche Bank - Team Manager - Trade Operations/Trade Finance

Team Manager - Trade Operations/Trade Finance

About the organization :

Deutsche Bank is a German global banking and financial services company with its headquarters in the Deutsche Bank Twin Towers in Frankfurt. It has more than 100,000 employees in over 70 countries, and has a large presence in Europe, the Americas, Asia-Pacific and the emerging markets. In 2009, Deutsche Bank was the largest foreign exchange dealer in the world with a market share of 21 percent.

Deutsche Bank Operations International (DBOI) Global Services, a subsidiary of Deutsche Bank, is the bank's global processing arm. Established with the purpose of building a world-class operating infrastructure for Deutsche Bank's global businesses, DBOI Global Services is an integrated network of six processing centers of excellence in the UK, USA, India and Philippines, delivering 24/7 support for the bank and its clients.

Business Details :

Process Name : Trade Operations

Sub Process : Trade

Functional Title : Team Manager

Reporting line : NA

Shift timing : APAC / EMEA

Location : Bangalore & Pune

Grade : Grade 5

Cost Center : NA

Basic Candidate Requirements :

Educational qualification : Any Education Qualification

No of years of experience : 5 to 7 years of experience

Area of Expertise : Trade Operations, Trade Finance.

Communication skills : Excellent

Diversity : Preferred

Flexibility : Preferred

Client Interaction : Yes

Job Description :

Primary Responsibilities :

- Day to day management of Process Service Delivery

- Abreast with trade related guidelines as per ICC ( UCP/URC/ISBP/URDG)

- Possess complete Knowledge of local exchange control / Management regulations, if applicable to the process handled.

- Serve as Internal/external escalation point

- Serve as technical operational expert for queries from clients/team members etc.

- Monitoring and controlling workflows

- Spearhead various process improvement initiatives

- Ensuring closure of tasks within prescribed SLAs

- Identifying operational risks proactively and mitigating appropriately.

- Offering guidance with individual and team challenges

- Effective Multitasking

- Effective Delegation to direct reports

- Ensure structured upward & downward communication

- Assist with recruitment and training process

- Supervise and manage development of team members

- Drive projects and efficiency initiatives

- Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc).

- Work very closely with the process owners/stakeholders and other internal clients for overall growth of the bank's business

Secondary Responsibilities :

To actively engage with the stakeholders in the US and also with the peers and the various teams within the service center

Candidate Skill Set :

Mandatory Skills Preferred Skills :

- Overall 5 - 7 years of banking operations experience Strong Domain Knowledge

- Demonstrate ability to manage financial services operations staff

- Experience in Team handling & Team Management.

- Exposure to the - People Management- responsibilities (full time/ ad hoc)

- Strong written and verbal communication skills.

- Willingness to work in shifts