Posted By
Posted in
Banking & Finance
Job Code
1474464
Operations Manager, VP (German Language Expert)
Role Description:
- The individual should be able to deliver on KPIs/KRIs related to Private Banking Operations.
- Is expected to motivate & lead the banking function with a team Size of 50-75 people.
- Ability to transition the work form our offshore location & stabilize it as BAU function by closely interacting with multiple stakeholders within bank.
What we'll offer you:
- As part of our flexible scheme, here are just some of the benefits that you'll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities:
- Create an environment of very strong Governance with a clear direction of driving efficiency & managing Stakeholders expectations & KPIs within the organization across various processes e.g., Banking Services, Investment functions etc.
- Review the way processes are conducted to come up with a plan of making the organization efficient by driving standardization, and automation.
- Set up a New Change the Bank organization within the group to drive & manage a Change & Innovation Roadmap.
- Work very closely with Senior Bank stakeholders to drive this journey together and build a partnership with the Bank.
- Eliminating redundancies and automation of repeatable tasks and reducing variation Provide a direction to both Run the Bank and Change the Bank organization to move towards a data driven approach to have the right operational Control.
- Plan & design resourcing strategy to manage work volumes, Support design of succession plans for key team members. Process: Build Efficiency & Innovation
- Overall responsible for a 50-75 members team to ensure the Team is set up with the right pyramid, skillsets and diversity across Levels.
- Define key Objectives & KPIs for each of the Teams within the organization & provide the right guidance & leadership to enable the Teams to achieve these KPIs.
- Motivate, support and develop staff to enhance their ability & adapt to a continuously evolving business environment.
- Building the next level leadership by identifying and coaching potential successors.
- Regular assessment of team members, development of team through training & cross training.
Your skills and experience
- Should have extensive hands on operating and domain experience of Banking/ Financial operations with added expertise of German Language Proficiency.
- Should have Led a Considerable Team size covering various functions within Banking/ Financial operations space.
- Should have exposure of managing Stakeholders, ability to manage expectations & push back wherever the situation warrants.
- Strong communication and negotiation skills with German Language Proficiency ( B2/ C1 ).
- Strong risk background /culture with ability to identify future risk
- Ability to understand and analyse complex problem and provide effective tactical and strategic solution.
- Keeping the team engaged & motivated.
How we'll support you:
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
Didn’t find the job appropriate? Report this Job
Posted By
Posted in
Banking & Finance
Job Code
1474464