Design Lead - Analytics Consulting - KPO

Design Lead opportunity with 6+ years of experience in leading and architecting the end-to-end human-centred design process. This includes framing the problem, leading the user research & insights process, and translating the insights & needs into effective solution design outcomes like the user experience strategy, use cases, key features, wireframes, prototypes, user testing.

If you are someone who is coming from Product or Consulting firm experience working as a Design Lead managing team of User Researchers, Interaction designers, Visual designers leading project delivery and client engagement; this is the right role for you!

Location: Mumbai / Bangalore

Your future employer:

A global analytics & AI firm that provides services to Fortune 100 companies in multiple industries namely Insurance, CPG, Financial services, Technology, Healthcare etc.

Responsibilities:

- Provides hands-on mentoring and leadership to User Researchers, Behavioral Science experts, Interaction Designers and Visual Designers through the entire design process from the best research / strategy methods, tools, approaches that are best suited for a client / project.

- Ensures the design teams are delivering world-class deliverables and outcomes to the internal and external stakeholders.

- Provides day-to-day leadership for projects, ensuring that all internal and external stakeholders are aligned to the HCD goals, activities and deliverables from the design team.

- Close collaboration with counterparts in other functions / teams, ensuring tight integration between Design and their respective work streams in the best way that delivers on the client's / stakeholder's needs.

- Thought leadership internally within Fractal and in the external communities around the coming together of AI, Engineering and Design (and related topics).

- Attraction, engagement and retention of talented team of Design Researchers & Strategists, Interaction Designers and Visual Designers who can continuously improve and transform the way we apply design to AI in an enterprise world.

- Shape and refine the culture of the design team; its rituals, practices, personality, values and norms

Requirements:

- Bachelors/ Master's Degree with 6-12 yrs of experience as a Design Lead with at least 2-3 years in leading projects and design teams.

- Hands on experience in a Product or Analytics Consulting firm being a Design Researcher OR as in Interaction / User Experience Design.

- Experience in managing team of User Researchers, Interaction designers, Visual designers leading project delivery and client engagement

- Experience in managing projects & design teams and stakeholders and clients

- Exposure and experience working with international clients / geographies will be a plus

- Attention to detail, strong design aesthetics, high on ownership and comfortable in a fast paced environment

- Work in a fast paced, ambiguous environment with a strong action bias.

- Ability to rein in creative minds at the right time in order to ensure focus on execution

What is in it for you?

- Being part of entrepreneurial culture and building a Design capability within an established organization

- A high-performance culture with phenomenal career progression.

- A fast paced, ambiguous environment with a strong action bias.