Deputy Manager - Social Media & Corporate Communication - IT

Role : Dy Manager Social Media & Corporate Communication

- Support the Corporate Communication team with execution and implementation of the approved Social Media strategy

- Build content for social media channels such as Facebook, Twitter, Google + and other social media channels

- Timely monitoring of all social media accounts belonging to the company

- Provide real time updates of issues or complaints that are required to be escalated as per the policy

- Assist with social media performance reports that are required to be generated as per the guidelines.

- Regularly monitor competitor social media sites and create competitor analysis reports

- Assist in the Social media engagement strategy and engage with social media users on real time basis.

- Provide timely inputs to assist with the social media strategy regarding the relevance of platforms, to ensure the company is appropriately positioned in the space.

- Liaise with agency partners to ensure no alerts/responses/escalations are missed

- Assist Corporate Communication department with internal and external communication strategy

- Keep various communication platforms (such as corporate website, Intranet) updated, as required

- Work with internal stakeholders to develop communications campaigns (internal or external) that promote new initiatives, product releases, or the brand message