Deputy Manager/Manager - Internal Communications - BPO/ITeS

Deputy Manager/Manager - Internal Communications

Responsibilities:

- Establish an internal communications strategy in conjunction with company objectives and senior management

- Ensure that organizational goals, initiatives, success stories, and business updates are successfully communicated to associates via appropriate media

- Foster collaboration, associate engagement, and interactions between senior management and associates

- Enable channels and forums to bring out the voice of the associate

- Enhance internal communications strategy based on associate interactions and feedback

- Support business transformation initiatives with relevant and timely communication on the same

- Amplify significant achievements to a larger audience

- Provide consultation on the most appropriate and effective communication media for regular communication topics

- Plan, write or edit content for a variety of internal communications media including communications mailbox, Connect communities, videos, periodic newsletters, etc.

- Assist in the organization and execution of periodic Town Hall sessions as a forum for leadership updates and interactions with associates.

Tasks:

- Manage the design, development and delivery of communications on regular topics such as:

- Leadership Talks

- Vision / Strategy / Goals

- Success Stories

- Associate Engagement

- Tech Talks

- Competency Development

- Events