Deputy Manager - HRO ERP - IT/KPO

Details Description :

Job Role & Responsibility/Designation : Deputy Manager

Location : Chennai

Domain/Vertical : HRO

Level/Band : B3

Number of Opening : 6

Educational Qualification : Graduate

Skills ( Must Have) :

- Excellent communication skills both verbal and written

- Proficient in PC skills and MS office applications (including power point and VISIO)

- Analytical and Presentation skills

- Should be a self starter

- Ability to work independently with less supervision including decision making

- Ability to get trained on HRO processes quickly and produce them as documents (Standard Operating Procedures)

- Good understanding of training methodologies

- Ability to interact with customers, 3rd parties effectively

- Knowledge of any HRO ERP (Oracle, SAP, PeopleSoft)

- Ability to drive process improvements in HRO processes

- Knowledge of Quality tools, Change management and risk assessment

- Preferable to have team handling experience (2-3 years)

Job-Specific : Technical Competencies :

- Knowledge of any HRO ERP (Oracle, SAP, PeopleSoft)

- Good understanding of all the tracks of HRO (like On boarding, EDM, Payroll, Benefits etc)

- Good understanding of employee life cycle (i.e.) end to end of workflow in HRO

- Should be able to interact with the client SMEs, understand the processes and document them

- Work with the SMEs to have documented processes signed off and train others on the processes

- 2 resources with experience in US HRO domain.

- 2 resources with experience in Europe HRO domain.

- 2 resources with experience in UK/Canada HRO domain.

Experience : 6-9 years experience in the area of HRO in the US, Canada, UK and Europe GEOs.

Job Description :

- Need to interact with multiple stake holders of both Client organisation and Wipro

- Need to interact with 3rd parties and vendors on need basis

- Work very closely with the client SMEs and document the process

- May be required to train resources based on the processes that were documented

- Drive process improvement, transformations using in-depth knowledge and experience in the HRO domain and analytical skills

Security Roles & Responsibilities :

- Updates himself regularly with Company policies on Information Security Management System.

- Adhere to Information Security Policies of the Company.

- Report any Security Incident that is observed.

- Ensure clearance of all Security and Compliance related Training's and Certifications.

- Cooperate with Compliance and Security officers with Security Investigations.

- Keep Company's and Customer information confidential and not disclose to unauthorized individuals and outsiders.

- Help Managers maintain secure environment at work.