Deputy Manager - Analytics - Financial Services Firm

We are currently having urgent hiring with a leading UK based financial services firm

Role : Deputy Manager - Analytics

Location : Powai

Purpose :

Independently work on as well as lead projects in the areas of - Customer Analytics, Distribution Analytics, Marketing Analytics, Operations Analytics and HR Analytics - for UK, Asia and US geographies

- Lead projects independently that involve statistical modelling (predictive analytics, forecasting, segmentation), data analysis and mining designing and setting up MIS systems, database testing, manipulation and automation

- As required, support Customer Management Team (CMT) in UK in campaign selection, execution, campaign performance monitoring. Statistical model development related to Customer Analytics (segmentation, propensity modelling etc) and various root cause analyses through MI / dashboard development

- Manage projects independently and mentor and guide team members

- Manage Stakeholder Relationships

Job Responsibilities :

Delivery :

- Develop Statistical Models : Apply advanced analytical techniques such as regression modelling, time-series analysis, cluster & factor analysis and segmentation to create different models

- To understand and analyse customer behaviour and help build forecasting modes / propensity models to gain more insights into customer behaviour

- To understand distribution effectiveness of various channels

- To establish linkage between marketing effort spend and its effectiveness

- To forecast business volumes (e.g. product sales, transaction volumes etc)

- Build Excel / Access / VBA models: These are user developed applications and are also built as part of the consultative engagement to analyze the specific hypotheses and as decision aiding tools

Stakeholder Management :

- Manage Stakeholder interactions by having regular updates and growing stakeholder engagement

- Meeting /exceeding quality and timeline expectations for all projects

- Design, plan and scope out projects with stakeholders

Project Management and Training :

- Manage end to end deliverables of the project by adhering to timelines, project budgets and stakeholder expectations

- Ensure that the Standard Operating Procedures are followed where applicable and all relevant documents are updated