Deputy Head - Learning & Development - BFS

We have an opening for a L&D - Deputy Head based in Gurgaon. Managing a team of 7-10 members

Job Description:

- Aligning the training function with business objectives / goals/vision for the organization

- Developing Content for training employees within the organization

- Negotiating with training vendors and other channel partners

- Training Delivery on Sales, Soft Skills, and Leadership for Senior Team Members

- Conduct Leadership Programs for Senior Management

- Alliance with stakeholders to improve the service levels.

- Presenting reports on a monthly/quarterly basis to help in smooth operations.

- Making presentations, doing quality analysis, making programs through Yearly Assessment based engagement

- Developed content in the area of Sales, Product, Customer Journey, Service, Management, Leadership and Behaviour.

- Introduced leadership program for developing future leaders within the organization.

- Driving training and development programs across all functions and all levels.

- Developing people capabilities ensuring a culture of training within the organization and create a healthy climate for career enhancements.

- Acting as the promoter in cultural and organizational transformation and inducting coaching and mentoring

- Conducting training need analysis based on information gathered through performance evaluation, business priorities and skills gap assessment.

- Sustaining & developing L&D programs across levels and teams within the region.