Deputy General Manager - Transition - Media Domain - BPO

Job Title : DGM Transition (Media)

Job Description :

- Manage overall transition program performance across defined Transition Methodology and Phases.

- Conduct detailed Transition Planning in accordance with Go-Live commitments.

- Monitor and Govern overall progress against the defined plan.

- Track and resolve issues, initiate corrective actions as appropriate to manage delays (if any)

- Establish and manage relationship with client's business and project stakeholders. Manage expectations across key internal and external stakeholders of the project

- Ensure Transition deliverables in accordance to defined methodology with high level of quality, timeliness and within budget.

- Manage and motivate the team for desired levels of performance and deliverable quality.

- Manage and resolve team conflicts, if any. Identify, evaluate and manage risks through the transition lifecycle to avoid impact to timelines.

- Report transition progress at defined intervals to Management teams ( Client and Internal ) for effective governance and timely issue resolution.

- Review and manage changes through the transition lifecycle.

- Manage Transition tollgates as per schedule including effective handover to operations team.

- Document and share project learning's for continuous improvements