Deputy General Manager - Human Resource - Telecom

Manpower Planning and employee cost :

- Manage circle level manpower planning and employee cost as per AOP

- Coordinate with CLT for manpower requirement and zero gaps between budgeted no's Vs. Actuals

- Ensure unification of CDMA & GSM Operations

Productivity and attrition :

- Review manpower productivity trends and quality manpower recruitment as per requirement

- Ensure attrition within industry average

- Managing average cost of manpower and overhead cost per employee

- Recruiting effectiveness - TAT, no. of days of vacancy in different roles, average performance of first 3 months post joining

Employee engagement and ESAT :

- Develop circle level monthly employee engagement calendar and CFT

- Ensure high ESAT-scores in order to attract and retain top talent

- Monitoring DARPA Action planning, LIC & TBEM plan for circle

- Performance management and Talent development

- Rolling out PMS and monitoring adherence as per corporate timelines

- Managing T&D Initiatives, effectiveness and impact on job performance

Facility and Infra Management :

- Review circle level facility management and support services

- Monitoring FMS budget and employee cost as per AOP

Key Shared Accountabilities Within the CLT :

- Oversee employee budget and employee productivity

- Ensure key talent retention and manpower availability as per plan

- With other circle HR heads

- Share knowledge on best practices across circles With the regional heads

- Managing employee and FMS budget as per corporate guidelines and AOP

- Design circle-level HR Scorecard and alignment with CHRO Scorecard With the corporate

- Ensure employee productivity and cost lies within corporate norms

- Succession planning for key roles in circle

- Plan employee training to reflect corporate priorities

- Learn industry best practices and share circle information across functions

- Ensure full legal and regulatory compliance

Functional Competencies :

- Strategic thinking/ Business forecasting

- Planning & Organization

- Managing Large Organizational Groups

Change Management :

- Driving Knowledge Management across Organization

- Facilitation and cross-functional group moderation

- Managing & driving business excellence

- Research orientation for constant improvisations

- Expertise in telecom business and cross-functional operation

Other Responsibilities :

- Conduct a full team meeting with all CLT members once every month to discuss monthly manpower requirement

- Review manpower productivity and attrition trends

- Review Employee engagement activities and R&R policy implementation

- Review Facility management and support services (travel, guest house) once a month

- Meet with region HR head 1-2 times per month