Deputy General Manager - B2B Marketplace - eCommerce

Our client is one of the world's largest player in the retail and e-commerce space. They are expanding within the B2B E-commerce space.

The role is of a DGM in E-commerce and would be working towards -

- Customer Acquisition

- Leading the customer acquisition (existing as well as new) online

- Creating customer segment specific tools (across Reseller, HoReCa and O&I)

- Customer handling and support

- Dedicated call center for members transacting online for hand-holding and support

- Partnering the other stakeholders in overall customer acquisition in existing as well as new geographies

- It's a new initiative and doesn't have lot of precedence available to learn from. The individual need to think out of the box and entrepreneurially

- This position will have combination of in-house and outsourced resources.