Deloitte - Manager - SOC - Cyber Risk Services

SOC- Manager Level

- Deloitte's Cyber Risk Services helps our clients to be secure, vigilant and resilient in the face of an ever increasing array of cyber threats and vulnerabilities. Our Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions, using proven methodologies and tools in a consistent manner.

- Our services help organizations to address in a timely manner, pervasive issues such as identity theft, data security breaches, data leakage, cyber security, and system outages across organizations of various sizes and industries, with the goal of enabling ongoing, secure, and reliable operations across the enterprise.

- Deloitte's Cyber Risk Services have been recognized as a leader by a number of independent analyst firms. Kennedy Consulting Research & Advisory, a leading analyst firm, recently named Deloitte a global leader in cyber security consulting. Source: Kennedy Consulting Research & Advisory; Cyber Security Consulting 2013; Kennedy Consulting Research & Advisory estimates - 2013 Kennedy Information, LLC. Reproduced under license.

Work you'll do :

- Manage IT Security Operations Engagements for Large Clients, which includes end to end establishment and management of service level agreements.

- Manage overall quality of service delivery.

- Manage team workloads and expectations. Maintain and manage shift rosters.

- Liaise with the Firms resource management team for project staffing and capacity planning

- Manage performance of individuals within the team and act as a career counselor.

- Coach and mentor team in technical subject matter and professional growth related areas.

- Lead internal service development, establishment and improvement programs

- Participate actively in market eminence and sale initiatives.

The Team :

- Vigilant Cyber Threat Management, provides on-site Consulting and Managed services that help IT security teams better defend and enable today's dynamic business by refining and extending the security information and event management infrastructure.

- Vigilant Cyber Threat Management empowers customers to more efficiently respond to shifting threats, achieve regulatory compliance, and prioritize protection of services that drive revenue and competitive advantage, and measure progress of the overall IT risk management program.

Qualifications :

Required :

- Experience in global delivery operations support model (e.g. 24- 7/16- 8).

- Should have managed a team of at least 8 to 10 professional which includes performance management. Should have experience in mentoring professionals with technical subject matter as well as professional growth.

- Should have experience in service delivery capacity planning, resource management and service level optimization.

- Should have experience in establishing and managing quality processes and measurement metrics (KPIs) for information security operational services. Should have good knowledge of quality processes/frameworks such as Six Sigma.

- Should have good knowledge of industry standard service delivery and management process frameworks such as ITIL.

- Should have experience in leading IT security operational meetings with key internal and client stakeholders e.g. participation in CAB meetings, Periodic IT security operational meetings etc.

- Should have experience in leading security incident response and handling such as security device outages, breaches, worm/virus outbreaks etc.

- Should have deep technical experienced in monitoring, troubleshooting and management (Change, Capacity, performance etc.) of security tools and technologies such as SIEM (e.g. ArcSight ESM, RSA enVision, QRadar etc.) Firewall (Cisco, Juniper, Checkpoint), Content Filtering Systems (Websense, Ironport, Blue Coat), Intrusion Detection and Prevention Systems (Snort, Cisco, McAfee), Antivirus (McAfee, Symantec), Threat Management Solutions (FireEye, Mandiant, Netwitness), Data Loss Protection (RSA, Symantec), GRC Solutions (Archer, Open Pages) etc.

- Should have experience in maintaining and managing security configurations for network devices and Servers. Experience with automated configuration and change management tools e.g. voyence is desired.

- Should have good knowledge of various network and server platforms such Cisco IOS, Cisco NX-OS, Junos, FortiOS, Windows 2008/2012 Platforms, - NIX Platforms, Web servers (Apache, Windows Web Services)

Preferred :

- Ethical Hacking and Information Security certifications such as OSCP, CEH, CISSP, SANS etc.

- Knowledge of common programming languages and scripting language such as PERL/PYTHON

- Ability to suggest/recommend remediation to stakeholders including executives, risk and security team members and development team.

How you'll grow :

- At Deloitte, we- ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities- including exposure to leaders, sponsors, coaches, and challenging assignments- to help accelerate their careers along the way.

No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: The Leadership Center in India

Benefits :

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture :

- Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware.

- We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship :

- Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform.

- We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.