Dell - Senior Business Analyst - Market Intelligence - Performance Analytics Group

Senior Business Analyst- Performance Analytics Group (PAG), Bangalore, India

The Sr. Business Analyst role is a critical, internal customer facing role accountable for all aspects of customer management.

Primary Responsibilities

- Design, drive and implement Dell Services external market analysis to support RTB & CTB (Run / Change the Business) operations of the Customer (Product Management team)

- Develop and Maintain Market Sizing model

- Analyze and provide critical insights on Market trends & directions, Impact of new technologies, Analysis of new market / offer opportunities

- Develop a detailed competitive view through compilation of data from multiple sources including sales/marketing, primary and secondary market research, and mining of internal and external data

- Provide critical insights on Dells competitive positioning to assist with product planning, sustaining business management, and delivery benchmarking and sales enablement.

- Extrapolate findings into recommendations for opportunities to improve and differentiate Dells offerings

- Engage with partners to understand & meet their strategic market analytics requirements

- Work on abstract and complex problems requiring evaluation of intangible variables - integrating trends, data and information into plans deliverables and recommendations

- Proactively develop innovative and creative output based on interpretation and analysis that improves business performance and contribute to organizations goals and strategic intent

- Adapt projects, programs or methods based on partner feedback

- Anticipate operational program, and implementation issues and develop measures

- Ensure timely delivery of reports/analysis

- Ensure 100% data accuracy in each deliverable.

- Provide for business continuity of deliverables / analyses

Job Requirement and Skills

- Market Intelligence/Consulting driving analysis for Technology Services

- Deep subject matter expertise, advice and program delivery

- Secondary Research & Primary Research (Predominantly secondary research)

- Presentation skills (PowerPoint)

- Advanced Excel (including Pivot tables, Lookups, Macros, etc)

- Structured approach towards problem solving

- Strong Analytical skills

- Innovative

- Drive strategy, simplify, engage others and adapt

- Excellent communication skills

- Attention to detail

- Strong business documentation skills

Other Requirements

- Should have worked in roles with exposure to market research / pricing / marketing / sales / product analytics. Preferably between 3 - 5 years of relevant experience

- Demonstrated the ability to think creatively and come up with ideas / thoughts for process & business improvement

- Candidate should exhibit the ability to absorb and develop domain knowledge in the hardware industry (Laptop, Desktop, Server, Storage, etc.)

Preferences

- Past exposure to providing analytical solutions and exposure to key analytical tools

- Past experience in High Tech industries

- MBA from a good Management institute preferably with an Engineering background

- Good academic record