Dell - Senior Advisor - Business Intelligence

The Sr. Business Intelligence Advisor role is a critical, internal customer facing role accountable for all aspects of customer management. The role is largely operational and manages product/pricing related activities on a daily basis. The Sr. Business Intelligence Advisor will be responsible for a particular Line of Business (LOB).

Role Responsibilities :

- Understand his/her own role and responsibilities, handles most communication with little engagement by manager

- Broad understanding of E2E processes seeks to complete knowledge independently

- Can develop a work plan for a specific project of 1-month length and achieves deadlines. Uses interim goals to stay on track

- Work with segment managers to deep dive on biz performance; deliver presentations/ assessments of these areas.

- Provide executive decks for updates on projects/ ad-hoc.

- Partner with regional counterpart in all aspects of pricing/costing and profitability

- Own customer interface (communication, delivery, quality, value proposition, escalations); Takes ownership for quality of work deliverables and process adherence with guidance

QUALIFICATION :

Requirements :

- Should have worked as a Sr. Business analyst / Consultant with a reputed organization, with exposure to pricing/marketing/sales/product analytics. Past experience in any product marketing function will be well appreciated too. Preferably 8-10 yrs of overall experience as an Analyst / Consultant

- Provide/exhibit advanced domain knowledge

- Provide insights into business performance, identifying areas of deep dive, analyze and suggest improvements to various initiatives in the segment.

- Align to quarterly goals set by the business, regular engagement with biz counterparts to ensure all business/segment requirements are met

- Project manages initiatives by working with other team members.

- Provide guidance to other junior analysts (assists in orienting, training, assigning), thus aid in their development of domain knowledge.

- Strong analytical and critical thinking with problem-solving ability

- Strong business acumen, ability to assess impact on business performance

- Excellent articulation/communication (written and verbal)

- Excellent customer handling skills & Effectively handle ambiguous situations

- High adaptability to changing requirements/customers dynamics/work demands

Preferences

- Past exposure to providing analytical solutions and exposure to key analytical tools

- Must have: TD/SQL/SAS/Others or strong ability to conceptualize and develop tools with data analysts

- Past experience in High Tech industries

- MBA from a good Management institute preferably with an Engineering background

- Good academic record