Dell - Business Intelligence Advisor

Business Analysis Advisor (C1/IG)

Dell Global Analytics :

Business Need Overview :

Dell is one of the largest direct companies in the world and offers a huge range of products catering to the needs of various customer segments. Dell Global Analytics (DGA) supports multiple functions such as Products & Pricing, Online, Supply Chain, Marketing, Quality, Services, Financial Services and Contact Center Analytics. Over the last few years DGA has successfully established itself as a highly valued business partner across these functions. It is a single, centralized entity with a global view of Dell's business activities spanning four Strategic Business Units (SBUs): End User Computing, Enterprise Solutions Group, Dell Software Group & Dell Services. DGA supports all the three geographies: Americas, EMEA (Europe, Middle East, and Africa) and APJ (Asia Pacific) & over 200 internal customers.

- The desirable candidate will be driven, creative, deeply analytical oriented and yet have the vision to develop insights in partnership with Dell's Business teams that drive value to the business.

- The candidate should have the ability to work collaboratively in an environment with multiple stakeholders.

Business Analysis Advisor - Dell Global Analytics, Bangalore, India

The Business Analysis Advisor role is a critical, internal customer facing role accountable for all aspects of customer management.

Role Responsibilities :

- Provide Product and Pricing Analytics to Dell Businesses Globally and in every Region.

- Work closely with business owners to understand and document the problem statement

- Develop a project plan with clear ownership to provide and implement an optimal solution

- Develop Analytical Solutions using Data techniques, Maths & Statistical approaches, Business Domain Context, Competitive & Market research

- Deliver recurring Business critical data, analysis, and insights efficiently and at a required SLA

- Apply appropriate Analytics technique - Descriptive, Prescriptive, Or Predictive Analytics

Requirements :

- Provide/exhibit advanced domain knowledge

- Provide insights into business performance, identifying areas of deep dive, analyze and suggest improvements to various initiatives in the segment.

- Align to quarterly goals set by the business, regular engagement with biz counterparts to ensure all business/segment requirements are met

- Project managing initiatives by working with other team members.

- Provide guidance to other junior analysts (assists in orienting, training, assigning), thus aid in their development of domain knowledge.

- Strong analytical and critical thinking with problem solving ability

- Strong business acumen, ability to assess impact on business performance

- Excellent articulation / communication (written and verbal)

- Excellent customer handling skills & Effectively handle ambiguous situations

- High adaptability to changing requirements / customers dynamics / work demands

- Should have worked as a Sr. Business analyst / Consultant with a reputed organization, with exposure to pricing / marketing / sales / product analytics. Past experience in any product marketing function will be well appreciated too. Preferably between 6-8 years of overall experience as an Analyst / Consultant

Preferences :

- Is an expert in Data access and analysis, has developed analytical models and solutions, and is exposed to analytical tools like Excel, SQL, Teradata, Tableau, SAS, Statistica, R, Python etc.

- Past experience in High Tech industries

- MBA from a good Management institute preferably with an Engineering background

- Good academic record

Company Description :

- With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell's team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations.

- The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us :

- Life at Dell means collaborating with dedicated professionals with a passion for technology.

- When we see something that could be improved, we get to work inventing the solution.

- Our people demonstrate our winning culture through positive and meaningful relationships.

- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

- Our team members- health and wellness is our priority as well as rewarding them for their hard work.

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.