Delivery Partner - IT

1. Overall experience of 20+ years with minimum of last 3 years in the role of delivery partner role

2. Must has handled minimum 1-2 large accounts of 400+ people / USD min 25 annual revenue

3. Should have the experience to grow accounts

4. Should have a mix of application, infra, Data, ERP in his Portfolio

5. Should have handled both development and AMS engagements in both staffing and managed services model

6. Should be well versed on Agile, Service delivery model and has been part of large transition program

7. Should be able to Drive continuous improvement and innovation in service delivery processes, methodologies, and tools to enhance efficiency, effectiveness, and client value.

8. Should be able to Identify opportunities for upselling and cross-selling additional services or solutions to existing clients, working closely with sales and account management teams to maximize revenue and profitability.

9. Comes from technology background with at least 10 years of experience in core technologies in the initial career. Still has the technical acumen to participate in solutioning, challenge the team and confidently discuss technology with customer

10. Stable employment track record. Too many frequent jumps are undesirable

11. Have been responsible for P&L

12. Have worked with customers from different geos of Americas, Europe and APAC

13. Experience any of the core focus industries like BFSI, Hospitality, Retail, CPG

14. Actively participated in large RFP's

15. Ability to construct deal solutions, RfP structures, commercial responses

16. Should have excellent communication skills

17. Have experience in working in a matrix organization navigating with multiple business stakeholders

18. Strong understanding of governance, quality, operations and financial matters