Delivery Manager - SAP Basis - Technical Application

We have a leadership opportunity for Delivery Manager - SAP Basis with one of our client for Mumbai location.

Job Description:

- 12+ Years of SAP Experience in IT consulting, out of which at least 5-8 years in SAP Technical Application management reporting into Engagement Manager

- Should have managed SAP Technical Application Management projects of a minimum team size of 100+ FTE

Primary Skills (must have):

- Should have managed SAP Technical Application Management projects of a minimum team size of 100+ FTE

- Strong analytical and problem solving abilities in at least one of the SAP New Dimension products like S/4 HANA, HANA, SAP GRC, ECC, BI, PI, CRM, SRM or Solution Manager

- Sales, Solutioning skills

- Senior Leadership Stakeholder Management

Key Responsibilities include:

- Responsible for the overall operational accountability by adhering to the SLA's and YOY productivity with high quality deliverables leads to high Customer satisfaction

- Lead the offshore delivery team comprising SAP Basis and SAP Security resources

- Contribute to the establishment and promotion of a culture which promotes quality of work, service orientation and flexibility utilizing industry best practices

- Develop and motivate staff in order to establish and maintain a high caliber workforce that is able to meet the challenging performance targets whilst producing high quality work

- Continual Innovation aimed at reducing of cost of delivery - bring about high degrees of industrialization, delivery process standardization and reuse across the engagements

- Accurately forecast revenue, head count, profitability, margins, bill rates and utilization,

- Manage to target CM%, Pyramid, Fresher %age, Utilization. Meet expectations for Get-slim, Job rotations

- Responsible for maintaining all contractual and legal artifacts related to the engagement

- Ensure that the engagement meets organizational and client requirements on Quality parameters; participate successfully in internal / external Audits and Appraisals

- Identify account mining and "add-on" sales opportunities within the account

- Facilitate team and client meetings effectively, set and manage client expectations and develop lasting relationships with client personnel that foster client ties

- Continually seek opportunities to increase customer satisfaction and deepen client relationships