We have an opportunity for a Delivery Manager - SAP BASIS with one of our client for Hyderabad/Kolkata.
Job Description:
- Must have good experience in managing SAP BASIS programs with Infrastructure
- Should have strong skills on project planning and scoping
- Should have Strong skills on technical and Solution Architecture
- Coordinating with various teams to implement solutions for client issues
- Prepare various metrics for reporting to the Service Delivery Manager
- Managing Major Incidents and keeping all updated of the status and meeting the SLA by quick resolution
- Strong client management
- Ability to teach, train, and give presentations
- Experience to face International clients
- Should be good to do hands-on to resolve major incident
- Hands on experience on performance Tuning
- Experience in Project documentation
- Vendor coordination
- Working knowledge on high availability solutions
- Well versed with ITIL framework
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