Delivery Lead - Sales & Fulfillment

Delivery Lead- Sales and Fulfillment (order Management)

Responsibilities :

- Manage pre & post sales outsourcing deals, Deal costing, Due diligence and outsourcing advisory – location, language and competency strategy

- Work with various Business units to ensure SLA’s supply chain operations and

- Managing operations and customer relations from practice for large procurement customers

- Managing consistent delivery within budgets and ensuring adherence to operating costs and delivery performance indicators

- Delivering key business objectives focusing on Cost Management, Customer management, Employee Management, Knowledge Management and Business Continuity

- Leading Talent Management and business positioning to business growth and effective customer alignment

- Working with the Business Units to ensure growth across supply-chain functions.

- Focus on Creating a Centre of Excellence for Order management, SCM, returns and Inventory Recon. Operations

Skills Required:

- 15+years of experience in various aspects of Supply-chain, Pre-sales , Order management, BPO operations, Consulting, Process re-engineering & Management, Process transition management, Global Sourcing and Contract Management.

Functional Expertise:

- Supply chain Management, Sourcing and Procurement, Order Management, Warranty Management, Sales and Fulfillment, experience and expertise in BPO Operations management and Consulting, Vendor Development & Management, Business Strategy (operations, growth & benchmarking), Procure to Pay (P2P), Order to Cash (O2C), Volume Direct operations (Offer to Order and Order Management

Contact:- mamta.pandey@avanceservices.in