Delivery Lead/Program Manager - Food & Refreshment Projects

Program Manage the Food and Refreshment (F&R) projects -Global role

- FMCG Background, ideally Supply Chain and understanding of project specifics.

- Provide oversight on all the projects running under F&R Manage and ensure quality and timeliness of networks and deliverables

- Weekly Operations review with client focusing on QC/QA and Root cause analysis of issues

- Resource management (capacity, Project assignment, OTIF performance)

- Address escalations promptly and where required, with an action plan

- Timely raise recommended behavioural changes for innovation project teams with Innovation PMO Manager

- Manage people performance by collecting and sharing individual feedback to improve performance

- Improve retention of people by building a highly engaged team

- Manage training of new joiners and ongoing refresher training for existing team members

- Manage operational performance improvement

- Manage process improvement and maintenance of process documentation