Delivery Head - IT Infrastructure

Position : Chief Delivery Officer

Location : Bangalore

Experience : 18-26 Years

Job Description :

- We are looking for a Chief Delivery Officer, with an IT Infrastructure Services company with a focus on building a mission critical highly engineered + high availability systems. This opportunity will involve the candidate to touch almost all aspects of the company's engineering and operations.

- Key responsibilities will include leading and managing a team of 1000+, India experience is a must - with P&L responsibility - for a portfolio of large number of accounts and not just one account - IT Infra experience is a must, but ideally both Infra and Applications experience. Currently managing and maintaining strong relationships with existing and new customers, ensuring efficient and profitable IT Infrastructure service delivery operations.

Inward-facing :

a) Leading, growing and mentoring an enthusiastic team of 1000+ high energy professionals and making them successful leaders

b) Bringing strong technology leadership to drive high-quality work in the areas of IT Services (Managed IT Infra support, End User Support, Network Operation Management, Data Centre Management, Cyber Security support, Application Support, Remote Infrastructure Support, Service Desk, System Integration, etc).

c) Bring through leadership to adopt new challenges and changes in the technology world and prepare the team to take on new frontiers as the business transforms with ongoing changes in demand

d) Ensure efficient delivery operations

e) Plan for optimum resource utilization and synchronize with HR for resource needs

f) Forward looking at adopting newer technologies to boost existing operations

Outward-facing :

a) Developing deep rooted relationship with existing and new customers

b) Providing them overall account management as well as business consulting, as required

c) Striking a good balance between client needs and team needs

d) Align with sales and provide the required sales support for aggressive growth