Delivery Head - F&A/Transitions - KPO

Excellent Opportunity with an MNC-SCM/ Supply Chain/procurements

SPECTRUM TALENT MANAGEMENT is best retail recruitment firm in India, we can help you with jobs across the levels in Automobile, manufacturing, SCM, Retail, Media, Pharma and More from Entry level to Director role (INDIA &OVERSEAS).

Currently we have an excellent opportunity available for the post of Delivery Head (F&A/Transitions) [GM Level] with the KPO division of one of the leading global integrated supply chain manager and processor of agricultural products across the globe.

JOB LOCATION- Chennai

The KPO Delivery Lead position's main responsibilities would include -

- Lead all F&A processes for the KPO. This will involve scaling up and transitioning the F&A processes to KPO, building the teams, Process Delivery (Setting the process, metrics & SLAs) and business engagement. These processes will primarily be in the MIS, F&A, Risk, Treasury and audit domains.

- Ensure that the scale-up, top line & productivity goals for the team are met, including service level, utilization and customer satisfaction. Manage the operational requirements of the customer on a daily basis

- Facilitate generation of ideas, analyze operational risks, address customer escalations and work with other KPO leads to mitigate risks and establish common goals to deliver value to the business

- Business engagement & capability development - Further expanding the F&A offerings

- Identify & implement process improvement opportunities within KPO

- Introduce the processes& practices complaint with CMMi-SVC Level 3, and aim for certification in a year or two

PLEASE NOTE:

- CA (2000 or before batch passouts) with 10-15 years of relevant experience with atleast 3 years of experience in setting and scaling up F&A KPO processes.

- Position is based in Chennai and will require frequent travelling Candidate with Agri-Commodity or FMCG experience would be preferred.

Ashrita
SPECTRUM TALENT MANAGEMENT