Delivery Head - Executive Search - Recruitment/Staffing Firm

Delivery Head - Executive Search

- We are seeking a strong Delivery Head with rich background in Recruitment / Staffing industry.

- He/She should be a catalyst between BD and resourcing teams.

- The incumbents primary responsibility is for Delivery and working with the Top Management. A good communicator, true leader, strong team motivator with good experience from recruitment space.

Key Responsibilities include, but not limited to :

- Responsible to Work closely with the Client Account Manager, Team Leaders and Business Development Manager - to keep a close watch on the gaps, expectation of the client/s, progress of the process and prioritizing the requirements.

- Acts as a dedicated or designated liaison between the company & clients, improves client satisfaction by meeting their service level agreements.

- Creates a working environment that is conducive to individual growth & motivates high performance.

- Responsible for building, mentoring, motivating and perpetrating effectively create a professional, healthy, accountable work force.

- Develop and promote Best Recruiting Practices within the organization through personal leadership.

- Increase the team productivity by introducing new recruiting methods & procedures regularly.

- A seasoned professional preparing and analyzing recruiting data and effectively communicating and presenting research findings to the senior management.

- Possess the ability to organize and independently manage various teams and/or processes simultaneously.

- Delegating requirements amongst the team members and empowering the team, setting the right expectation for the team in line with the organizational goals.

- Mentors and coaches, on demand for a range of internal and external activities, senior mentor with strong personal pull using every opportunity to develop and nurture teams.

- Should be able to source, train and on-board fresh talent with appropriate skills.

- Should be able to handle the training process end to end including preparation, implementing & execution of the training materials.

- Timely feedback to the respective team members on quality and deliverables.

- Ensuring a healthy competitive spirit amongst the team members to achieve the targets set.

Client level Responsibilities :

- Responsible for managing and penetrating existing client account and fulfilling client manpower needs.

- Monitors and ensures adherence to client policies and procedures.

- Responsible for all documentation with the Client once the candidate is placed.

- Ensure continuous client satisfaction.

Team Management Responsibilities :

- Prioritizing the open requirements and assigning to the recruiters.

- Getting feedback from clients for efficient hiring process.

- Setting Daily/weekly/monthly targets for the team and setting Rewards and repercussion.

- Recruiters performance metrics and MIS reporting to the MD.

Business Enabling Responsibilities :

- Support HR Department in internal; hiring and resource management.

- Support HR for orientation of new hire.

- Support finance team in invoicing and collection.

Qualification :

A Master's degree in Business Administration is a definite added value

Skill Set :

- Must have 10+ years of experience in Recruitment Industry and minimum 3 years in leading deliverables with multiple teams.

- Should have experience in managing teams of 50+ recruiters. Proactive in planning and strategizing timely delivery of talent as per business demand

- Should have strong recruitment background. His/Her primary KPI's would be Deliverables (on time).

- Should be able to independently plan, execute and build teams which could deliver and partner with business with proven track record.

- Comfortable in effectively coordinating with all business units across the global clientele.

- Target oriented with ability to work in high pressure environment, multi-tasking, and self-motivated.

- Proven track record of being an effective people manager who is active in coaching, one-on-one and performance reviews

- Excellent interpersonal, rapport-building and negotiation skills.

- Strong communication skills with a passion for Account Building.

- Ability to identify and close opportunities to expand work with existing clients.

Pinki Chauhan

+91-11-25360656/57/+91-8527495478