Key Deliverables :
- Overall 20+ experience in the IT services industry with a minimum 17 years+ of experience covering offshore delivery management for either a large accounts (- 150 people) or a set of multiple accounts.
- Strong People practice credentials in engagements and management of tech/delivery team sizes of 300 + people.
- Drive IT strategy, Enterprise Architecture and IT framework for ADM practice.
- Must have strong domain expertise in banking, Insurance and financial services verticals.
- Build the foundation for all development and conceptualize different service offerings & solutions to customer and would need to take ownership of all key performance parameters to drive the operating margin of the accounts that fall under the Horizontal.
- Point of escalation for all the delivery related issues manage customer expectations and take appropriate decisions to resolve issues.
- Ensure the continued scalability of the company technology platform by identifying potential bottlenecks at an early stage, re-factoring existing features where needed and making sure new features scale horizontally.
- Introduce best practices in software development, agile methodologies, Delivery management and coding standards.
- Provide domain & technical thought leadership, develop solutions and resource competencies to meet customer requirements.
- Responsible for company's positioning in ADM-BFSI space (Application development & maintenance), and will provide strategic inputs to Sales / BD team on new geographies penetration strategy, GTM strategy, Identify market opportunities, gaps and threats.
- Should have been experienced in managing large FPP projects atleast in the range of $3 to 5m USD and accounts in the range of 10-15mUSD at the minimum.
- Well-versed with quality management processes, must have awareness to Management Metrics, ISO / CMMi processes.
Do reach out to me on +91 9819585855
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