Delivery Head - Banking Domain - Europe Business

Work Location - Bangalore North (Manyatha Tech Park)

- Strong Delivery Management skills in Banking Vertical and Domain is necessary

- Immediate joiners are preferred

- Developing and growing the customer account, and customer relationship in Banking Vertical with Commercial and retail banking as technical competency

- Offering innovative services/solutions to the customer

- Focus on quality of the delivery and customer satisfaction and provide leadership on new services offerings / strategy

- Establish strategic alignment with technology or domain, provide support to COEs to achieve business goals

- Managing P&L for the CBU and accelerating the targets through the program management team and business development team. Be responsible for preparing, complying and tracking budgets for the CBU

- Compliance to Business contract, SLAs, Agreements, SOW.

- Building & effective use of knowledge repository for the CBU

- Compliance and improvements to domain and organization processes in collaboration with CoE

- Implementation of Enterprise Automation Solutions of the organisation across and evolve the standard Metric for all dimensions including Projects, Processes, Delivery.

- Utilization deriving the Productivity quotient

- Continuous improvement of CBU specific processes with focus on delivery process excellence

- Contribution to vertical decisions and leadership initiatives

- Developing, Mentoring & Retaining the talent in the BU

- Ensuring integration of people in the CBU with effective & periodic communication

- Planning and proactive people management for the CBU

- Building managerial pipeline for the CBU

- Building and enhancing competencies of the CBU team for current & future requirements