Delhivery - Operations Analyst

Job Description – Operations Analyst

About Delhivery:

Delhivery helps merchants and brands create successful online businesses through modular E-Commerce services and core logistics. Our operational capabilities are designed to meet the needs of any business looking to go online. We provide sellers a modular suite of e-commerce technologies coupled with pan-India logistics operations, helping them achieve fast, reliable and flexible customer fulfillment.

Our proprietary commerce technologies toolkit provides sellers a way to develop and manage their entire online channel - including setting up a web-store, catalogue management, studio services, integration with marketplaces, payments, SEO/SEM, customer analytics and inventory management. All our IT is built in-house and is completely customized to the unique needs of each of our clients.

Delhivery also owns and operates over 60000 sq ft of fulfillment space across 3 cities with a dedicated call center, along with an in-house express shipping network across 60 cities with over 85 distribution stations. By March 2014, we will have over 250000 sq ft of fulfillment space across 10 cities with express shipping in over 125 cities. Our fulfillment and logistics solutions can be provided on a stand-alone basis or bundled together as part of a larger engagement.

Delhivery was founded in June 2011 by alumni of IIM Bangalore, IIT Bombay, IIT Kanpur, IIM Calcutta and IIT Delhi. We currently work with over 700 E-commerce players across 60 cities and are the fastest growing startup in the Indian ecommerce landscape. As we grow the Delhivery team, we are looking for individuals from all kinds of backgrounds who have a passion for hands-on work, tremendous drive and the ability to work in diverse groups.

About Tracking Team:

To constantly achieve our goals faster and efficiently than others we need to be prepared for the operational challenges and issues before they happen. We want to build a team that will envision using data how different events and actions may affect our service quality. The team will track operations performance and highlight operational gaps, build models on operations optimization and planning, customer scorecards, etc.

Opportunity:

We offer an opportunity to be part of a young, energetic and enthusiastic team which has set its goal to re-engineer the supply chain management. We have an open work culture where we promote decision making, innovation, simplicity, fun at work, humbleness and honesty.

Job Location-Gurgaon.

Skillset:

Tech skills : People with experience of working on large datasets and tools - SAS/R/MATLAB

Education: Engineers/MTech/Good college Post Grads (2 Yrs+ experience) - should be good with numbers and have sound understanding of business.

Soft skills: Good communication skills

Arun Singh
Delhivery
3rd Floor, Plot 114, Sector 44 | Gurgaon | 122002
Mobile: +91 9958536214
Website: www.delhivery.com