Delhivery - Manager - Client Servicing

Manager Client Servicing

Key Responsibilities:

- Developing, executing and delivering the company's Client Servicing strategy

- Building proposals and interaction with internal delivery, finance, legal, marketing teams in developing account specific communication.

- Introduce and Implement new learning and development initiatives across organization.

- Handling responsibility of coming up with suitable solutions and inputs wherever required either from clients or investor for increasing the closure probability.

- The Client Servicing manager is responsible for providing leadership and direction to ad-hoc teams of cross-functional technological resources to ensure the successful investigation, resolution and communication of all production or potentially client impactful incidents.

CTC range would be 7-10 Lacs