Manager - Business Analytics
Delhivery is India's leading digital commerce enablement company, where we use technology to drive supply chain innovation. Our mission is to fulfill all of India's online consumption demand through best-in-class industry solutions, domain expertise and pan-India operations. Our vision is to create the world's largest logistics and fulfillment platform for digital commerce.
The Role:
The role is about numbers, domain understanding and detail orientation. You will be expected to do heavy number crunching on SQL and Excel on data for the SME and Consumer Business. The analysis is expected to be not just data but insights that drive marketing, sales and product decisions for the business. You will work directly with the Business Head and help them make key strategic decisions.
Responsibilities:
- Build data dashboards that are focused on impact and areas of focus for the business
- Leading ongoing reviews of business processes and developing optimization strategies
- Understand customers via data, create segments and provide insights on what sales, marketing and product can do to drive value
- Creating progress reports, proposals and other documents and presentations for active tracking and implementation of existing and new programs
- Working with vendors/partners in setting up and continually improving reports and dashboards
- Market research into possible new business segments and business lines, inclusive of theoretical and on-ground research
- Coordinate the reviews and updates on various initiatives and action items of multiple teams to ensure progress as per the plan
- Creating and working towards creating a data-centric culture with the SME and Consumer Business
Requirements:
- Bachelor's degree - B.Tech ONLY (preferably from tier-1 institution)
- Minimum of 2 year experience in business analysis or a related field
- High Proficiency in MS Excel and ability understanding of SQL fundamentals is important
- Good communication skills
- Should be comfortable managing and working with ambiguity and finding solutions from the same
- Effective stakeholder management skills
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