Delhivery - Associate - Last Mile Operations

Job Title- Associate (Last Mile Operations)

Function-Operation

Reporting-Vice President(Operations)

Company Profile-Delhivery helps merchants and brands create successful online businesses through modular E-Commerce services and core logistics. Our operational capabilities are designed to meet the needs of any business looking to go online. We provide sellers a modular suite of e-commerce technologies coupled with pan-India logistics operations, helping them achieve fast, reliable and flexible customer fulfillment.

Our proprietary commerce technologies toolkit provides sellers a way to develop and manage their entire online channel - including setting up a web-store, catalogue management, studio services, integration with marketplaces, payments, SEO/SEM, customer analytics and inventory management. All our IT is built in-house and is completely customized to the unique needs of each of our clients.

Delhivery also owns and operates over 60000 sq ft of fulfillment space across 3 cities with a dedicated call center, along with an in-house express shipping network across 60 cities with over 85 distribution stations. By March 2014, we will have over 250000 sq ft of fulfillment space across 10 cities with express shipping in over 125 cities. Our fulfillment and logistics solutions can be provided on a stand-alone basis or bundled together as part of a larger engagement.

Delhivery was founded in June 2011 by alumni of IIM Bangalore, IIT Bombay, IIT Kanpur, IIM Calcutta and IIT Delhi. We currently work with over 700 E-commerce players across 60 cities and are the fastest growing startup in the Indian ecommerce landscape. As we grow the Delhivery team, we are looking for individuals from all kinds of backgrounds who have a passion for hands-on work, tremendous drive and the ability to work in diverse groups.

Job Description

1. Help expand the Last mile business by setting up operation centers in different centers across the country

2. Will work directly with the top management of the company

3. Help formulate scalable processes and policies to ensure long term growth

4. Modify / Optimize the existing processes to increase efficiency

5. Interact with clients / vendors and all related stake holders to solve critical operational problems

6. Take complete ownership of an aspect of the project and ensure smooth running

Skills Background--

1. Experience in logistics/manufacturing/construction/Telecom/FMCG

2. Exposure to design, creation, implementation and optimization of processes

3. Familiar with best practices for operations. Understanding of Six-Sigma a plus

Personal requirements-

1. Energy and enthusiasm and the inclination to work hard to make a difference a must

2. Passionate about working in a really fast growing dynamic company

3. Well spoken, presentable with good communication skills

4. Ability to handle ground level staff