DBSync - Business Consultant - Salesforce & ERP

You are passionate about Automating business processes and Data integration.

Wake up every morning to experiment, learn and develop new solutions!.

About Us:

At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging.

DBSync is a leading provider for data integration and Data warehousing services for both cloud/SaaS-based-on-demand applications.

We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company.

DBSync provides data integration as a SaaS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.

Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs.

At DBSync we encourage innovation and creativity and our team is diverse, consisting of a nice mix of cultural blends.

We are a family where each talent is recognised and honed for the best of the individual and the company as a whole.

We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky's limit!.

If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!.

Our Value System.

We genuinely care.

We do not waste time on manual or mundane task.

We have a fun environment.

We own it.

We are experts on what we do.

We win together.

DBSync has been:.

We have been rated 4.

7 / 5 on G2.

We have got around 125 reviews in 2023.

Based on the reviews G2 has awarded DBSync following badges.

- Best Relationship- Winter 2024.

- Leader Americas Winter 2024.

- Best Results - Winter 2024.

- Best Usability - Winter 2024.

About the role:

- We are seeking a skilled Business Consultant with extensive experience in configuring and managing Customer Relationship Management (CRM) systems, particularly Salesforce, ERPs.

- The ideal candidate will have a consultative approach to understanding client needs, managing CRM implementations, and providing insights to optimize business operations.

- A Salesforce Consultant Certification is a prerequisite for this role.

Roles and Responsibilities:

- Engage with internal and external customers to understand their business needs, challenges, and objectives.

- Provide expert advice on Sales, Marketing and ERP setup and best practices.

- Conduct gap analysis to identify opportunities for process improvements.

- Lead the implementation and configuration of Salesforce CRM solutions tailored to client specifications.

- Design custom fields, objects, workflows, and validation rules based on client requirements.

- Ensure user training and adoption strategies are implemented for successful transitions.

- Oversee the integration of Salesforce with other business systems (e.g, ERP, marketing automation).

- Collaborate with technical teams to ensure data integrity and seamless integrations.

- Troubleshoot and resolve issues related to system integrations and functionality.

- Manage project timelines, resources, and deliverables to ensure successful project execution.

- Conduct regular meetings and status updates with clients to track progress and address concerns.

- Prepare comprehensive documentation of CRM configurations, processes, and user guides.

- Analyze and report on CRM performance metrics to recommend adjustments and enhancements.

- Provide ongoing support and training for clients to maximize the potential of Salesforce.

- Stay updated with Salesforce releases and enhancements to leverage new features.

- Work closely with sales, marketing, and customer service teams to align CRM strategies with business objectives.

- Participate in cross-functional teams to drive continuous improvement initiatives.

Skills and Qualifications:

- MBA from a reputed university with Science or Engineering undergraduate degree.

- Minimum of 6+ years of hands-on experience in configuring and setting up Marketing, Sales, Finance and other business processes.

- Salesforce Consultant Certification a plus.

- Proven track record of successfully managing CRM implementations.

- Strong understanding of business processes and sales funnel management.

- Proficiency in Analytics tools and features, including reports and dashboards.

- Excellent analytical, problem-solving, and organizational skills.

- Strong communication and interpersonal skills for effective client engagement.

- Experience with additional CRM or business management tools.

- Familiarity with Agile project methodologies.

Why Choose DBSync?.

DBSync goes beyond offering just a job; we provide a platform for your career growth, learning, and success.

Here's why you should consider joining our team:

- Growth Opportunities: DBSync offers a wide range of opportunities for career advancement and professional development.

- Whether you're an experienced professional or just starting out, we provide programs and resources to help you achieve your full potential.

- Collaborative Environment: We believe in the strength of collaboration at DBSync.

- Our inclusive and diverse workplace encourages employees to share ideas, work together on projects, and support each other in reaching common objectives.

- Leading Training Programs: We invest in our employees' success by providing access to top-notch training and development initiatives.

- Whether you're looking to enhance your technical skills or leadership abilities, we offer resources to keep you ahead in your field.

- Comprehensive Benefits: Along with competitive pay, DBSync provides a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more.

Job Location : Bangalore (Remote).

Work Shift: U.Shift (03:00 PM IST to 12:00 AM IST).