Data Analyst - KPO

Roles and Responsibilities:

- Present and communicate data, trends, insights, and recommendations.

- Identify & document data sources and transformation rules required to populate and maintain the data warehouse.

- Define Business Intelligence framework and data model, semantic layers, and BI Metadata repositories to support reporting and administration.

- Work closely with teams to develop standards and tools to effectively manage capacity experience of customer

- Analyze data from structured and unstructured data sources to derive business insights.

- Always develop and maintain new data sets and data pipelines thus ensuring data availability.

- Perform data validations and data quality checks to improve reliability of the system.

- Prepare design and technical documentation that describes the project workflow and processes involved.

- Conduct Sprint Grooming sessions for the team to share the business context of the requirements as well as functional specs to work on