Data Analyst - KPO

Data Analyst

What you would do:

- Defining and developing product metrics as per customer's process and workflow understanding

- Ability to interpret data and build/modify dashboards jointly with customers based on their data and propose potential process improvement solutions with internal teams and customers. Rephrasing

- Ability to interpret data and build/modify dashboards jointly with product managers based on the product data, business requirements and propose potential process improvement solutions for product, design, engineering and business teams.

- Identify new dashboards with a high level of creativity to bring out powerful business value through insights and stories and present to internal and external stakeholders.

- Uncover trends and correlations to develop insights that can help PMs make effective decisions.

- Analyze unique operational data to find new and deep insights that bring our customers' value.

What you must have:

- 2-3 years experience in data analytics in B2B SaaS

- Affinity to numbers that enable creative inferences

- Start-up spirit: You should enjoy working on 0 to 1 product and can work in an uncertain environment with confidence

- Client oriented: Ability to think from the end-user's point of view. Understanding the pain points of the users from qualitative and quantitative data

- Ability to create user-friendly and concise dashboards which enable the customer to understand their process and metrics better.

Technical Skills :

- Proficiency in Excel, SQl and Python is a must.

- Knowledge of a dashboarding tool such as Power BI or Tableau

- Hands on experience with a product analytics tool such as Amplitude or Mixpanel is an added bonus

- Apply Link - https://app.pyjamahr.com/careers?company=Thanks%2520Buddy&job_id=58155&company_uuid=581691EBC9&utm_medium=internal&utm_medium=internal