Daffodil Software - Customer Success Manager/Key Account Manager

Salary Offered : 10-30 LPA

JOB DESCRIPTION :

Experience : 7+ years strong experience in Key Account Management and Project Management

Position : Customer Success Manager

Functional Area : Sales/ Account Management

Educational Qualification : MBA / B.Tech degree in Computer Science, Engineering or equivalent preferred.

Job Location : Gurgaon

ROLE :

- Increase Daffodil Footprint in customers- accounts by incrementally mapping customer needs with Daffodil's services

- Proactively think of relevant poc's to expand service footprint and to create more value for customer

- Become a trusted advisor to customer stakeholders

SKILL :

- Customer Orientation

- Problem Solver

- Excellent negotiation and convincing skills

- Research based learner

- Good communication skills

- Techno-functional bent of mind

- Leadership qualities