Cvent - Director - Hospitality Analytics Advisory

Advisory Lead

We are seeking a dynamic and results-oriented leader to establish and spearhead our new Hospitality Analytics Advisory function within our Analytics team at Cvent. In this exciting role, you will play a pivotal role in shaping the future of our customer success by providing expert guidance and driving adoption of our advanced hospitality analytics solutions.

Who You Are:

- A seasoned professional with a minimum of 10+ years of experience in the hospitality industry, preferably with a focus on revenue management, group business insights or event design.

- Proven track record of leading and developing teams, with a strong ability to motivate, mentor, and foster a collaborative environment.

- Demonstrated expertise in hospitality analytics, possessing a deep understanding of key performance indicators (KPIs) and revenue management principles.

- Strong analytical skills with experience in data mining, visualization, and storytelling to translate complex insights into actionable recommendations.

- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a diverse range of stakeholders, including customers, prospects, industry experts, and partners.

- Adept at content creation, possessing a talent for crafting compelling and informative presentations, reports, and other communication materials.

- A passionate and engaging trainer, with the ability to effectively train and coach team members across all three advisory functions: data analytics, content creation, and engagement delivery.

What You Will Do:

- Lead the strategic development and implementation of the Hospitality Analytics Advisory function.

- Recruit, build, and develop a high-performing team of analytics advisors with expertise in the hospitality industry.

- Partner with customer success and sales teams to understand customer needs and develop tailored advisory solutions.

- Leverage deep industry knowledge and analytical expertise to provide actionable insights and recommendations that drive business value for our hospitality clients.

- Develop and deliver impactful training programs to equip the advisory team with the necessary skills and knowledge to excel in all three advisory functions: data analytics, content creation, and engagement delivery.

- Foster strong relationships with industry experts, partners, and key opinion leaders to stay abreast of emerging trends and best practices.

- Regularly analyze the effectiveness of the advisory function, identifying areas for improvement and implementing changes to ensure continuous optimization.

Why You'll Love Working Here:

- Opportunity to make a real impact by shaping the future of hospitality analytics.

- Dynamic and collaborative work environment with a team of talented and passionate individuals.

- Be at the forefront of innovation, working with cutting-edge technology solutions

- Make a difference in the success of our hospitality clients.

If you are a data-driven leader with a passion for the hospitality industry, we encourage you to apply!