CustomerSuccessBox - Senior Content Writer/Content Lead

Salary offered: 8 - 10 LPA

Can you convert enterprise business solutions into stories people connect with and framework people can understand and apply? Lead with research and challenge status quo, establish thought leadership and write with authority. Is that you?

We are looking for a Senior content writer/content lead to research, curate, and craft compelling content for the B2B Customer Success space. The Senior Content Writer will lead the planning and execution of content strategy for our company, with a strong focus on research and writing.

Key responsibilities:

- Develop and oversee the creation of marketing assets including e-books, white papers, videos, presentations, and other thought leadership content

- Manage content on the company website and contribute to the CustomerSuccessBox blog

- Own the content research process to collect data points for each piece of content

- Innovate around content ideas and come up with the content strategy

- Follow content calendar by meeting content delivery deadlines, leading to positive impact on content marketing goals

Requirements:

- 2-5 years of writing and content development experience with B2B SaaS / technology companies

- Experience writing for a global audience (especially US and UK)

- Outstanding ability to translate complex concepts and ideas into simple, intuitive messages

- Research Acumen (should be able to independently identify relevant data sources)

- Know-how of optimizing content for SEO

- Passion for storytelling and creative writing

- Strong editing skills and attention to detail

- Social media marketing know-how, mainly LinkedIn, and Twitter

- Experience in creating SEO-based content strategy is preferred

- Experience with WordPress and Grammarly/Hemingway or related writing tool is preferred

What this is not:

This is NOT a 9 to 5 job.

We do not offer or encourage any hierarchical structure.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.