Customer Success Manager - SaaS Firm

Job Description :

- Candidates working in SAAS, ADTECH or MARTECH Companies will be Preffered

- Onboard closed leads with Integration support

- Be the point of contact for Accounts and be responsible for the growth of the customer

- Be a Product Evangelist, consulting the top internet companies on their growth.

Skills :

- 2+ years of experience with clients or managed accounts, across Technical, Presales, Technical Account Management

- Understanding of the Mobile Ecosystem & App Marketing. Previous experience in Success or Support Engineer role for a Saas company is a plus.

- SaaS and B2B experience is must.

- Ability to understand customer requirements and see how can we add value in various way.

- Take ownership of the relationship post sales and grow the customer

- Champion the product and be an evangelist

- Empathy - Needed in any client facing role, also important for working with other teams.

- Strong written and verbal communication skills