Customer Service Executive - IT/ITeS

Job Description :

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Identify and assess customers needs

- Service customer in finding the right tenant / house as per the requirement of customer

- Dial outbound and attend inbound calls of customer and leads

- Use internal tools and methods to provide best possible service to the customer

- Negotiate with leads on behalf of customer

- Keep customer up-to date on the progress of his account

- Follow communication procedures, guidelines and policies.

- Go extra mile to provide excellent customer service.

Salary Offered : 8-15 LPA