Customer Relationship Manager

We have an urgent opening with us as Customer Relationship Manager for our upcoming Express Business on Pan India basis.

Designation: Customer Relationship Manager , (From Courier and Express Industry Only)

Location: Mumbai, Chandigarh ,Ambala , Delhi ,Pune , Ahmadabad ,Bangalore ,Chennai ,Salem ,Kolkatta

- As one of the India’s first dynamic Door to Door solutions provider, Red Express is a team of highly innovative & enthusiastic young achievers. Our value proposition lies in the process innovation, technology & unique business solutions for our customers. Red Express believes that by being flexible, customer oriented and highly effective & efficient on processes and technology, we can offer reliable, unmatched & value for money Door to Door solutions.

- Though our parent company Group Concorde established in 1985, started as a freight forwarding organization and has now evolved as a Freight domain specialist provides a comprehensive range of services and support to the Airline Industry.

Job Description:

- Develop the business by Identifying and Networking with prospective clients .

- Generating Business from existing accounts and achieving profitability and increased sales growth .

- Take the responsibility to ensure area sales strategy is incorporated into all major targets set for the sales force .

- Conceptualizing and implementing service plans / policies for the organization , ensuring accomplishment of business goals .

- Managing key accounts .

- Assessing requirements & conducting negotiations for delivering need based products to Key Clients.

- Must ensure that the customers (Territory/Station/State/Region) are explained and educated on company 's contract terms ,Dynamic Discounting Schemes and Performance Linked Bonus .

- Responsible for providing valuable feedback to marketing on the basis of research done & MIS report collected from CRM system ,for the branding of new product .

- To provide inputs and feedback to marketing Head on Red Express's sales dashboards .

- Excellent team management skills .

- Imparting / organizing training programs for recruits for understanding the profile and culture of organization

- To initiate monthly team meetings with the team .

- To provide support to KT on sales process mapping , VSM s input / feedback , as & when required .

- To maintain and ensure that attitude ,behavior and integrity issues are reported to HR .

Desired Skills:- Should have good communication skill and presentable.Can work under pressure to meet our organization requisition.

Salary:- upto 8 Lacs per annum

Qualification: - Graduation/Post Graduation

Experience- 3+ yrs

Job Location: Mumbai, Chandigarh ,Ambala , Delhi ,Pune ,Ahmadabad ,Bangalore ,Chennai ,Salem ,Kolkatta

Interested Candidate Kindly mail your resume on mchawla@getsetred.net and also advise your current CTC

Please don't change the subject line!!!

Meenu Chawla