- We need 5 years of relevant work experience in customer support functions and 2 years of people management experience
- We need candidate having experience working in and managing 24x7 support operations
- We look for excellent communication skills, ability to bring clarity to complex customer problems
- We need an individual with team-building experience and having worked in the startup domain
- We look for excellent stakeholder management, planning and analysis skills
- We prefer a candidate with experience in telecom, related protocols and product startups would be a plus"
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