Customer Experience Transformation Role - Treasury Business - Bank

About the Role

In this position, the candidate would be responsible for driving process improvement projects, Lean Six Sigma and other

Quality initiatives for Treasury business.

Key Responsibilities

- Manage Treasury improvement projects for the Bank and track project progress

- Be highly collaborative as the role will work closely with other business leaders and members to align and create foolproof processes to enhance business and comply with regulations

- Carry out data analysis and diagnostic studies to identify process gaps.

- Monitor progress of projects assigned, create reports on progress/delays for Team Head/HOD and ensure timely implementation of said projects.

- Liaison with all stakeholders business, operations, technology, etc. regularly and ensure timely delivery of all project milestones.

- Handle projects independently end to end from process understanding till delivery

- Create and manage MIS/dashboards/presentations on projects