Posted By
Posted in
Sales & Marketing
Job Code
1332873
Customer Relationship Building:
- Build and maintain strong relationships with customers.
- Ensure customers feel valued and heard throughout their journey with the company.
- Customer Surveys and NPS (Net Promoter Score) Management:
- Create and administer customer satisfaction surveys.
- Monitor and improve NPS scores and other customer satisfaction metrics.
Customer Retention and Upselling:
- Identify opportunities for upselling or cross-selling products or services to existing customers.
- Implement strategies to retain and grow the customer base.
Relationship Building:
- Cultivate and maintain strong relationships with existing corporate clients.
- Develop relationships with key decision-makers within client organizations.
Sales Calls and Meetings:
- Conduct sales calls, meetings, and negotiations with corporate clients.
- Address client questions and objections.
Sales Strategy:
- Develop and implement a sales strategy to achieve or exceed sales targets.
- Collaborate with the sales team and management to define sales approaches.
Market Research:
- Stay informed about industry trends, competitors, and market conditions.
- Provide feedback on market insights to the company.
Sales Reporting:
- Keep detailed records of sales activities, leads, and client interactions.
- Prepare regular sales reports for management.
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Posted By
Posted in
Sales & Marketing
Job Code
1332873