Customer Excellence System Manager - eCommerce

We have job opening for one of our eCommerce Client

Location : Bangalore

Experience : 8 - 12 years

- The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, is metrics and number savvy, has an analytical mindset and has demonstrated leadership ability.

- Facilitates the execution of the World Wide strategy through local management and support teams.

- Leads and supports process improvement projects at the network level that may have a global impact.

Basic Qualifications:

- Bachelor's degree

- Minimum of 5 years experience using Voice of the Customer analysis to drive improvements through the application of Lean and/or Six Sigma tools and concepts.

- Project management experience.

- Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels

- Experience communicating and presenting to groups

- Analytical background - 7 Quality tools, SPC, Hypothesis Testing, Regression Analysis

Kindly send your resume if interested.

Kushala Jagadish